Subscriber Agreement

1. Who this agreement is between

This Agreement is between you (“you”, “Subscriber”) and Edge Solutions LLC, a [STATE] limited liability company with its principal place of business at [PRINCIPAL ADDRESS], which trades as EDGEDESK (“EDGEDESK”, “we”, “us”).

Where this Agreement limits liability, disclaims warranties, allocates risk, or grants a release, those provisions run in favor of EDGEDESK and its affiliates, and its and their officers, directors, members, managers, employees, contractors, agents, suppliers, and licensors (together, the “EDGEDESK Parties”), each of whom may enforce them directly under section 35.

2. What EDGEDESK is — and what it is not

EDGEDESK provides research, analytics, and self-directed trading software for prediction marketsPrediction marketA regulated exchange where contracts pay out on whether a stated real-world event happens. Most settle at one dollar or at nothing — there is no partial credit for being nearly right.: the Trade Desk terminal, the EV Scanner research feed, the Full Desk bundle, and the Analyst (usage-priced AI research). EDGEDESK is software you operate.

We are not affiliated with, endorsed by, or sponsored by Kalshi, Inc., Polymarket, or any exchange. Exchange names appear only to identify the markets the software reads.

Conflicts of interest are disclosed rather than assumed away. Whether EDGEDESK, its principals, its employees, or its affiliates hold or trade positions in the markets the Service covers; the rule that governs it; what we are paid and by whom; and who else is competing with you for the same depth — all of it is set out in section 20 of the Risk Disclosure, which is part of this Agreement and which controls over this document.

3. The documents that make up this agreement, and which one wins

This Agreement consists of this document together with the following, each of which is incorporated into it by reference and forms part of it:

• the Risk Disclosure;
• the Privacy Policy; and
• the Order Form — the checkout screen you accept, which records the plan you chose, its price, the tranche it was sold in, and the trial terms that applied.

If those documents ever conflict, the more protective document wins. The order of precedence is: (1) section 22 of this Agreement, (2) the Risk Disclosure, (3) the rest of this Agreement, (4) the Privacy Policy, (5) the Order Form.

Plain-English summaries (the boxed lead at the top of each document, tooltips, and explanatory notes) are aids to reading. They are not separate promises, and where a summary and a clause differ, the clause governs.

4. Defined terms

A disclaimer only reaches as far as the words it attaches to, so the words are defined here. Capitalized terms have these meanings throughout this Agreement, the Risk Disclosure, and the Privacy Policy.

• Service — the EDGEDESK software, websites, applications, APIs, data feeds, notifications, and any related support, in every version and on every device.
• Model Output — anything the Service generates or displays as analysis rather than as raw exchange data. This includes probabilities, fair-value estimates, expected-value and edge figures, verdicts, scores, rankings, lane and state labels, confidence indications, alerts, sizing and Kelly outputs, suggested prices, quantities and order parameters, slippage and fee estimates, diligence write-ups, and every word the Analyst produces. Wherever this Agreement disclaims or limits anything in relation to Model Output, it means all of the above.
• Order — any instruction to buy, sell, cancel, or modify a position or a resting order that is transmitted to an Exchange from or through your Connected Account, whatever caused it to be transmitted.
• Authorization — your instruction that an Order may be transmitted. It includes both a single Order you press a button to send and a Standing Authorization under section 12.
• Standing Authorization — any setting, toggle, rule, bracket, conditional order, armed alert, automatic exit, automatic cancel, or other feature you switch on that can cause an Order to be transmitted, canceled, or modified later without a further click from you at that moment.
• Exchange — any prediction-market or event-contract exchange or venue whose data the Service reads or to which it can transmit Orders, including Kalshi, Inc.
• Connected Account — your own account at an Exchange, held in your own name under your own agreement with that Exchange, together with any API key or credential you supply to the Service for it.
• Credits — the flat unit in which Analyst work is priced and metered under section 8.
• Seat — one subscriber’s access to the shared EV Scanner signal feed, drawn from the capped pool described in section 9.
• Your Content — what you put into the Service: your trade journal, notes, conviction inputs, settings, questions to the Analyst, and the private diligence results returned to you.
• Documentation — the product help, tooltips, in-app explanations, and published descriptions of how a feature behaves.

5. How you accept this agreement, and electronic records

You accept this Agreement by ticking each acknowledgment box presented at checkout and clicking the button that says you agree. There is no other way to accept it. We do not use, and will not use, any “by continuing you agree” construction anywhere in this product — agreement here is always a deliberate act, never something you drift into.

When you accept, we record what you accepted: the version identifier and a cryptographic hash of each document, the exact text of each box you ticked together with a hash of that text, the time, and the technical details of the session. A hash of a box’s text and a hash of a whole document are separate things, and the record carries both rather than letting either stand in for the other. That record is kept for as long as it could matter and is described in the Privacy Policy. Its purpose is to make the question “which version, and what did it say?” answerable years later — for you as much as for us.

You consent to receive this Agreement, the other documents in section 3, and all notices, disclosures, amendments, and records relating to your subscription in electronic form, and you agree that your electronic acceptance has the same legal effect as a handwritten signature under the federal E-SIGN Act and the Florida Uniform Electronic Transaction Act [COUNSEL: CONFIRM CITATIONS]. To use the Service and read these records you need a current web browser, an internet connection, and an email address you can receive mail at. You may withdraw this consent by canceling your subscription; we cannot provide the Service without it. You may request a paper copy of any record by writing to the notice address in section 31.

6. Who may subscribe

By accepting this Agreement you represent, each time you use the Service, that:

• you are at least 18 years old, or the minimum age the Exchange requires, whichever is greater;
• you are legally eligible to trade on the Exchange you connect, and you comply with that Exchange’s own agreements and rules;
• your use of the Service and your trading are lawful where you are — and you accept that determining this is yours to do, not ours. Event-contract trading is restricted or prohibited for some persons, some contract types, and some places, and those rules change;
• you are not on any U.S. sanctions list, not located in a comprehensively sanctioned jurisdiction, and not otherwise barred from receiving U.S. software or services;
• you are not subject to any order, suspension, or bar from a regulator, exchange, or self-regulatory organization that would prohibit your trading;
• you are subscribing for yourself, not for someone else’s account, unless you have told us in writing and we have agreed in writing; and
• the information you give us, including your email address, is accurate.

One Seat is one person. Keep your login secure; you are responsible for activity under your account. Tell us promptly at the notice address in section 31 if you believe it has been compromised.

7. Subscriptions, trials, renewal, and cancelation

• Plans bill monthly through Stripe. A card is required to start the free trial; billing begins when the trial ends unless you cancel first.
• The free trial runs 2 days. The card you enter is not charged during it. Cancel before it ends and you are charged nothing at all.
• Subscriptions renew automatically each month until you cancel. The renewal amount, the renewal date, and how to cancel are shown before you subscribe and repeated in your account and on your receipts.
• Cancel anytime in one click from your account — access continues through the period you paid for. No retention hoops, no phone call, no email required.
• Prices are stated per month in US dollars, plus any tax we are required to collect, and the full amount is shown before you confirm.
• If we change the price of a plan we tell you first, and the new price applies from your next renewal — never retroactively, never mid-period. A price change is a material change under section 30.
• If a payment fails we retry and email you; the subscription pauses rather than quietly accruing a balance you did not agree to.
• A period already begun is not refunded, except where the law requires it or where we discontinue the Service (section 10).
• You are responsible for any taxes on your own trading, and for your own tax reporting. We do not give tax advice and we do not issue trading tax forms; your Exchange, not us, is the source of your trading records.

8. Analyst credits: what they are and what they cost

The Analyst is the AI research assistant inside the desk. Its work is measured in one currency — Analyst creditsAnalyst creditOne unit of Analyst work. Flat and countable: a question costs 1, a full diligence run costs 5, for everyone, every time. It is not a measure of words, time, or computing power. — so what an action costs is knowable before you take it, and never discovered afterwards on an invoice.

• What a credit is. One unit of Analyst work. Flat, countable, and identical for every subscriber. There is no per-word or per-token meter anywhere in this product, and no usage figure that can only be understood after the fact.
• What each action costs. Ask — a question answered in the context of the market in front of you — costs 1 credit. Run Diligence — the full underwrite, which reads that market’s exchange-published settlement rules, gathers evidence, and returns a written private verdict — costs 5 credits. Any other control that spends credits states its own cost, in credits, on its face before you press it.
• Where credits come from. A monthly allowance is included with the Trade Desk and Full Desk subscriptions. Additional credits are sold in flat-priced packs — you buy a pack, not a meter: nothing escalates in the background, and no action costs more today than it did yesterday. The size of the included allowance and the price of a pack are published the day checkout opens, and are shown on the pricing page and in your account before you enter a card.
• Nothing spends on its own. Credits are consumed by actions you press. The Scanner’s own automatic work costs you no credits. The only recurring credit spend is an option you switch on yourself — such as keeping one of your private verdicts refreshed — and it states its cost on the toggle that turns it on.
• The spend cap. A monthly cap on credit spending is on by default. When you reach it, credit-consuming actions stop and nothing further is billed until you raise the cap yourself or the month turns over. You can change it or switch it off whenever you like. It exists so that a bill can never surprise you.
• Failed runs are not billed. If a diligence run does not return a verdict, its credits go back to your balance. You do not pay for our failure.
• Your diligence is private. Verdicts you run are yours. They never enter the shared signal feed, they are never shown to another subscriber, and they never consume one of the capped Scanner seats.
• Credits are not money. They have no cash value, are not redeemable for cash, and are not transferable. Whether an unused monthly allowance carries into the next month, and what happens to a purchased balance when an account closes, are stated on the pricing page and in your account before you buy — [CARRYOVER AND EXPIRY TERMS]. We do not state a rule here that the product has not decided.

9. Scanner seats and capacity

EV Scanner seatsScanner seatAccess to the shared AI signal feed. The feed is capped at 500 seats because signal capacity is limited by real order-book depth — more subscribers on the same signal means less of it left for each. Seats open in tranches; the count you see is the true count. are capacity-capped and released in tranches. The cap exists because the amount of signal that can actually be traded is limited by real order-book depth.

The cap is a limit on how many people share the feed. It is not a promise about your results. Even inside the cap, other subscribers may act on the same information before you do, the displayed opportunity may be gone by the time you reach it, and there is no assurance that any signal is tradeable in the size you want, at the price shown, or at all.

10. Suspension, termination, and what happens to what you paid

You may cancel at any time. We may suspend or terminate your access, with notice where practical and immediately where it is not, if you breach this Agreement, if we are required to by law or by an Exchange, if your use endangers the Service or other subscribers’ capacity, or if we reasonably suspect fraud or unauthorized account use.

If we terminate without cause, or if we discontinue the Service, we refund the unused portion of any period you have already paid for. If we terminate for your breach, we are not required to refund the current period. Termination does not cancel amounts already owed, and it does not end the sections that survive under section 35.

Termination does not close your positions. Losing access to the Service does not close, cancel, or alter anything at your Exchange. Your positions and your resting orders remain live and remain yours to manage in your own Exchange account. Keeping independent access to that account is your responsibility under section 14, and this is one of the reasons why.

11. Non-custodial: your money never touches us

EDGEDESK never holds, transmits, receives, or controls your funds or your contracts. There is no EDGEDESK account balance, no omnibus account, no wallet, and no float. Your money sits in your own Connected Account at your Exchange, under your own agreement with that Exchange, at all times.

If you connect an Exchange API key, it is encrypted, trade-scopedTrade-scoped keyAn exchange key limited to the permissions the desk actually needs — placing and canceling your orders and reading your own positions. It cannot move money off the exchange or withdraw funds, and you can delete it at any time., and used only to transmit Orders you have Authorized. You may delete it at any time; deleting it disables execution immediately. A per-account kill switch disables execution without deleting anything.

12. Authorizations — including the ones that stand

Every Order transmitted from your Connected Account is transmitted because you Authorized it. There are two kinds of Authorization and they carry the same weight.

• A single Order. You press a control and an Order goes out.
• A Standing Authorization. You switch on a feature that can send, cancel, or modify an Order later without a further click at that moment — a bracket, a take-profit or stop exit, an armed alert that pre-stages an Order, an automatic cancel, an automatic re-check that spends credits, or one-click sized execution on a signal.

13. What can go wrong between a screen and an exchange — and who bears it

This is the section that decides who pays when something goes wrong. It is written out in full, in advance, because a risk you were told about specifically is a risk you can actually decide about.

You specifically acknowledge that software of this kind can, and sometimes will:

• transmit an Order more than once;
• fail to transmit an Order at all, or transmit it late;
• transmit an Order at a price, size, side, or market other than the one you intended or the one shown on screen;
• fail to cancel or modify an Order that the Exchange has already accepted, filled, or partially filled;
• act on market data that is stale, delayed, incomplete, mispriced, or simply wrong;
• produce a probability, edge, expected-value figure, verdict, or position size that is wrong — including one that is wrong while looking entirely reasonable;
• fire a bracket, stop, exit, or other conditional Order on an erroneous print, a momentary gap, a thin book, or a data outage;
• deliver an alert late, out of order, more than once, or not at all;
• be slow, degraded, or unavailable precisely during the volatility that makes it valuable;
• lose connectivity, be rate-limited, or have its Exchange access suspended, changed, or revoked;
• display a position, balance, order status, fill price, or fee that does not match the Exchange’s own record; and
• contain defects that have not been found yet.

What we do not owe you. We have no duty to monitor your account, your positions, or your risk; no duty to intervene in, correct, cancel, or complete any trade; no duty of best execution and no duty to obtain any particular price, fill, queue position, or speed; no duty to make the Service available at any given moment; no duty to continue offering any feature, market, lane, or model; and no fiduciary duty of any kind.

Misuse is yours too. You are responsible for Orders and losses arising from your own use of the Service in ways this Agreement does not permit — including sharing credentials or a Seat, connecting an account you are not authorized to trade, running the Service against an Exchange’s rules, automating or scripting against the Service, or trading where it is not lawful for you to do so.

14. Your duties: monitoring, reconciliation, and the reporting window

You agree to:

1. keep independent access to your Exchange account, so that you can cancel Orders and close positions without the Service and without us;
2. review your Orders, fills, and positions at the Exchange promptly and regularly, and especially after enabling any Standing Authorization;
3. report any discrepancy, unintended Order, unexpected fill, or unexpected behavior to support@edgedesk.co and to the notice address in section 31 within [REPORTING WINDOW] of the time it first appears at the Exchange; and
4. take reasonable steps to limit your own loss as soon as you become aware of a problem — including canceling, closing, or hedging at the Exchange directly — rather than allowing it to run.

That window is a cooperation and mitigation obligation. It is not a deadline on your claims. Reporting promptly is what keeps a problem investigable while the Exchange record, the state of the book, and our logs still describe it, and it is what stops a small problem from running into a large one. Failing to report inside the window does not bar you from bringing a claim; it may bear on how much of a loss was avoidable, which is what a duty to mitigate always bears on. Nothing in this section shortens any limitation period — and section 24 does not shorten one either.

Two honest notes on that. First: reporting inside the window does not oblige us to compensate you for anything — the window fixes the period in which a problem can still be investigated and sometimes addressed, not a promise about the outcome. Second: nothing in this section shortens a right you hold under a consumer-protection statute that cannot be shortened by contract; section 22 governs.

15. No advice, no adviser, no broker, no fiduciary

About the tools that use numbers you type. Some features apply arithmetic to figures you enter yourself — for example, turning an edge estimate and a bankroll figure you type into a suggested position size, or applying a Kelly fraction you choose. Those features are calculators you operate. The arithmetic is only ever as good as what you feed it: if the probability going in is wrong, the size coming out is wrong with exactly the same confidence, and it will not look any less convincing. Using a calculator does not make its output a recommendation, an assessment of suitability, or advice, and it does not make us your adviser.

What settles a contract is the Exchange’s published rule, not our display of it and not the Analyst’s reading of it. See the Risk Disclosure, which is part of this Agreement and which controls on every subject it covers.

16. Assumption of risk

17. Market data, the exchange, and other third parties

Market data, settlement rules, and market status shown in the Service come from Exchanges and other third-party sources. We pass through what those sources publish. We do not warrant that it is accurate, complete, current, uninterrupted, or free of error, and an Exchange may correct, restate, amend, extend, halt, void, or settle a market on its own terms at any time.

The Service depends on third parties we do not control — Exchanges and their APIs, our payment processor, our AI model provider, our hosting and email providers, and the public internet. Their outages, changes, rate limits, terminations, errors, and decisions are outside our control and are not our responsibility. Your relationship with your Exchange is directly with that Exchange under its own agreement; we are not a party to it and we cannot resolve a dispute you have with it.

18. Acceptable use

You may use the Service for your own self-directed trading and research. You may not:

• scrape, harvest, mirror, resell, sublicense, publish, or redistribute signals, Model Output, or data from the Service;
• share, resell, rent, or provide access to your Seat or your account, or use one subscription for more than one person;
• access the Service by any automated means, or build, train, or benchmark a competing product from its outputs;
• reverse engineer, decompile, or attempt to derive our models or source code;
• interfere with, overload, probe, or circumvent the Service, its rate limits, its entitlements, or its security;
• use the Service to violate any law, any Exchange rule, or the terms of any third party; or
• use the Service to manipulate a market, or in any way that would harm other subscribers’ capacity.

We may suspend accounts that abuse the Service or endanger other subscribers’ capacity, under section 10.

19. Intellectual property, your content, and feedback

The Service — its software, models, design, text, presentation of outputs, and Documentation — belongs to us or our licensors. Subject to this Agreement we grant you a limited, personal, non-exclusive, non-transferable, revocable right to use it while your subscription is active. Nothing else is granted.

Your Content is yours. Your journal, your conviction inputs, and your private diligence results belong to you; we do not publish them, and they never enter the shared signal feed. You grant us only the license we need to operate the Service for you — to host, process, transmit, and display Your Content to you, and to keep backups. That license ends when Your Content is deleted, except for backups already made and records we are required to keep.

If you send us feedback, ideas, or suggestions, we may use them without restriction, obligation, or payment. That is not a license to anything else of yours.

20. Disclaimer of warranties

21. Limitation of liability

22. What this agreement does not, and cannot, disclaim

A contract that claims total immunity is not a stronger contract — it is a weaker one, because a document that overreaches invites a court to strike the parts that would otherwise have held, and sometimes to strike them together. So this Agreement states plainly what it does not reach.

23. Indemnification

You will defend, indemnify, and hold harmless the EDGEDESK Parties from and against any third-party claim, demand, suit, or proceeding, and any resulting damages, losses, and reasonable legal fees, to the extent it arises out of or relates to: your trading activity or your Connected Account; your breach of this Agreement or of any representation in section 6; your violation of any law, regulation, or Exchange rule; your misuse of the Service; Your Content; or your infringement of anyone’s rights.

How a claim is run — in both directions. We will notify you promptly of any claim covered by this section. You may not settle such a claim in a way that imposes any obligation, payment, or admission on an EDGEDESK Party without our written consent, and we may not settle it in a way that imposes any obligation, payment, or admission on you without yours. Neither side may unreasonably withhold that consent. We may participate in the defense with our own counsel at our own cost. If we assume control of the defense, we do so at our own cost, and your obligation under this section does not extend to legal fees incurred after we take control.

This obligation covers third-party claims only. It is not a general fee-shifting clause — the kind that makes the loser pay the winner’s legal bills — and it does not make you responsible for our costs in a dispute between you and us; section 26 governs the costs of those.

24. The time you have to bring a claim

We do not shorten the time you have to bring a claim.

Any claim relating to the Service or this Agreement may be brought within the period the applicable statute of limitations allows. This Agreement does not reduce that period, does not condition it, and does not start it running earlier than the law starts it.

An earlier version of this section cut every claim to one year. It was removed rather than defended. This Agreement chooses Florida law, and a contractual period shorter than the statutory one is precisely the term a Florida court is asked to void [COUNSEL: FLA. STAT. § 95.03 — CONFIRM]; a clause that would not survive the challenge is worth less than the sentence replacing it, and in the meantime it works on the reader who takes it at face value and never calls a lawyer. That is not a trade this document makes.

The 60-day Notice of Dispute step in section 25 pauses any applicable limitation period while it runs, so taking that step never costs you time. Nothing in this Agreement affects a right listed in section 22.

25. Talk to us first

Most problems are solved faster by a person than by a proceeding, and this step is a real requirement rather than a formality.

Before starting arbitration or any other proceeding, you or we must send a written Notice of Dispute to the other — to you at the email on your account, to us at the notice address in section 31. The Notice must state the sender’s name, the email on the account, the address for reply, a description of the dispute, and the specific relief sought. Both sides then have 60 days to try in good faith to resolve it, including a telephone or video conference if either side asks for one.

Neither side may commence arbitration or file suit until that 60 days has run. Any applicable limitation period is paused while it does, as section 24 states. A court or arbitrator may enjoin a proceeding that skips this step and may award the costs of enforcing it.

26. Binding individual arbitration

What is covered. Any dispute, claim, or controversy between you and any EDGEDESK Party arising out of or relating to the Service, this Agreement, any Model Output, any Order, your subscription, our marketing, or your relationship with us — whether based in contract, tort, statute, fraud, misrepresentation, or any other theory, and whether it arose before or during this Agreement.

Who decides what is arbitrable. The arbitrator, and not a court, decides all questions about the interpretation, applicability, enforceability, scope, and formation of this arbitration section, except that a court decides the enforceability of the class action waiver in section 27. This delegation is intended to be clear and unmistakable and is stated here so that it is not a surprise.

How it works.

1. The Federal Arbitration Act governs this section, including its interpretation and enforcement.
2. The arbitration is administered by [ADMINISTRATOR — e.g. AAA] under its [CONSUMER RULES SET] in effect when the claim is filed, as modified by this Agreement. If that administrator is unavailable or will not administer consistently with this section, the parties will agree on another, or a court may appoint one.
3. One arbitrator hears the case.
4. Where. At your election: in the county where you live, or by telephone or video, or — if you prefer — in [COUNTY] County, Florida. Claims under [SMALL-CLAIM THRESHOLD] may be decided on documents alone unless the arbitrator determines a hearing is needed.
5. Costs. Filing, administrative, and arbitrator fees are governed by the administrator’s consumer rules. For any claim you bring, we will pay the portion of those fees that exceeds what it would have cost you to file the same claim in court, unless the arbitrator finds the claim frivolous. Each side otherwise bears its own legal fees, except where a statute or this Agreement provides otherwise.
6. Relief. The arbitrator may award any individual relief a court could award under applicable law, including statutory damages and, where a statute provides for it, attorneys’ fees. The award is final and binding and may be entered as a judgment in any court with jurisdiction. The arbitrator may not award relief to, or against, anyone who is not a party.
7. Confidentiality. The arbitration is private, but nothing in this section prevents either party from disclosing the existence, content, or result of a proceeding where required by law or to enforce or challenge the award.

What is not covered. Either party may bring an individual action in small claims court if it qualifies and stays there. Either party may seek injunctive relief in court to stop unauthorized access to, or misuse or infringement of, the Service or intellectual property. And nothing here prevents you from filing a complaint with any government agency, or from participating in an agency proceeding — that right cannot be waived.

This section survives termination of your subscription and of this Agreement.

27. Class action waiver and jury trial waiver

28. How to opt out of arbitration

The opt-out is real, it is free, and using it changes nothing else. Your subscription, your price, and every other term stay exactly as they are.

To opt out of sections 26 and 27, send written notice within 30 days of the date you first accepted this Agreement, to support@edgedesk.co with the subject line ARBITRATION OPT-OUT, or by mail to the notice address in section 31. The notice must include your name, the email address on your account, and a statement that you are opting out of arbitration. That is all it needs.

An opt-out is effective when we receive it inside the 30 days. We record it against your account and it stays in force for as long as the account exists, including across later versions of this Agreement. If you opt out, disputes are heard in the courts identified in section 29, and the jury waiver in section 27 still applies.

29. Governing law and where cases are heard

This Agreement and any dispute arising from it are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, and by applicable federal law. The Federal Arbitration Act governs section 26.

For any dispute not subject to arbitration — because it was opted out of, severed, excluded, or found unarbitrable — the exclusive venue is the state or federal courts located in [COUNTY] County, Florida, and both parties consent to personal jurisdiction there and waive any objection based on venue or forum non conveniens. This does not affect either party’s right to bring a qualifying individual claim in small claims court.

Honestly stated: a choice of Florida law does not always override a mandatory consumer-protection statute of the state where you live. Where a law like that applies to you regardless of this section, it applies, and section 22 governs.

30. Changes to this agreement, and re-consent

Every published version of this Agreement carries a version number and a date, both shown at the top of this page and both recorded in the page itself so that a record can point at a specific text.

• Non-material changes — corrections, clarifications, contact details, formatting — take effect on publication with a new version number and a changelog entry. We do not ask you to re-agree over a comma.
• Material changes are anything touching arbitration, the class or jury waivers, governing law, the limitation of liability, indemnification, the time limit on claims, price, or the scope of what we may do with your data. For those: we email you at least [NOTICE DAYS] days before the change takes effect, with a plain summary of what changed and a link to the previous version, and we ask you to accept the new version in the product before you continue using it.
• If you do not want a material change, you can leave. Cancel before it takes effect and you pay nothing further; we refund the unused part of any period you have already paid for. A gate with no exit is not a choice, so there is an exit.

We may change, add, or discontinue features of the Service. If we discontinue the Service entirely, section 10 governs what happens to what you paid.

31. Notices

Legal notices to us — including a Notice of Dispute under section 25 and an arbitration opt-out under section 28 — must be in writing and sent to:

• By mail: Edge Solutions LLC, Attn: Legal, [NOTICE ADDRESS]
• By email: support@edgedesk.co [COUNSEL: DEDICATED LEGAL ADDRESS?]

Notices to you are sent to the email address on your account and are effective when sent. Keeping that address current is your responsibility. Notices are effective on receipt if delivered by hand or email, and three business days after posting if mailed.

An arbitration clause cannot function without a monitored address to send a notice to. Supplying one is a condition of this document being executable at all.

32. Events beyond our control

No party is liable for a failure or delay caused by something outside its reasonable control — including Exchange halts, suspensions, voided markets, or rule changes; failures, rate limits, deprecations, or terminations by an Exchange API, our model provider, our payment processor, or our hosting or email providers; internet or power failures; cyberattack; act of God; fire; flood; epidemic; labor action; war; terrorism; or any law, regulation, order, or governmental action. This does not excuse an obligation to pay amounts already owed.

33. Assignment

You may not assign or transfer this Agreement, your account, or your Seat, in whole or in part, and any attempt to do so is void. We may assign this Agreement to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, on notice to you. This Agreement binds and benefits the parties’ permitted successors and assigns.

34. Severability and reformation

If any provision of this Agreement is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable and to reflect the parties’ original intent as closely as the law allows. If it cannot be modified, it is severed and the remainder of the Agreement stays in full force.

Each limitation, exclusion, disclaimer, waiver, and allocation of risk in this Agreement is independent and severable from every other one. The failure of any one of them does not affect any other, and no provision is conditioned on another surviving — except the single exception stated expressly in section 27 for the class action waiver.

35. Waiver, entire agreement, survival, beneficiaries, headings

• No waiver. A failure or delay in enforcing any right is not a waiver of it, and a waiver on one occasion is not a waiver on another. Waivers must be in writing to be effective.
• Entire agreement. This Agreement, with the documents named in section 3, is the entire agreement between you and us about the Service, and it replaces every prior or contemporaneous understanding, representation, marketing statement, or communication on that subject. You confirm you are not relying on any statement not written in these documents. This does not limit liability for fraud or fraudulent misrepresentation (section 22).
• Survival. Sections 1, 3 through 6, 8 (accrued amounts), and 10 through 36 survive termination or expiry of this Agreement for any reason. Sections 11 and 12 survive because section 10 says your positions and your resting Orders do — the clauses establishing that the money was never ours and that every Order was Authorized by you cannot expire while the Orders they describe are still live at an Exchange. Section 5 survives because notices after termination are still sent electronically, section 6 because the representations you made are what you were sold against, and section 3 because the sections that survive have to be read in the order this Agreement sets.
• Third-party beneficiaries. The EDGEDESK Parties are intended third-party beneficiaries of every disclaimer, limitation, release, indemnity, and dispute-resolution provision here and may enforce them directly. There are no other third-party beneficiaries.
• Relationship. Nothing here creates a partnership, joint venture, agency, or employment relationship between you and us.
• Headings and summaries. Headings, the contents rail, tooltips, and plain-English summaries are for convenience and do not affect interpretation.
• Interpretation. “Including” means “including without limitation”. No rule of construction against the drafter applies to this Agreement.
• Language. This Agreement is written and interpreted in English.

36. Contact

Questions: support@edgedesk.co. Billing and credit questions go to the same address and get a written answer from a person. Legal notices must go to the notice address in section 31 — email to support is not a substitute for that.

Open items for counsel